> For the complete documentation index, see [llms.txt](https://handbook.mattermost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://handbook.mattermost.com/0.2.0/operations/research-and-development.md).

# Research & Development (10%)

R\&D includes engineering, QA, product management, and design (UX, UI)

#### R\&D Key Info

* [Development & Release Process](https://docs.mattermost.com/guides/core.html#development-process): How open source software is developed
* [Platform Contribution Process](https://docs.mattermost.com/guides/core.html#community-process): How contributors can get involved
* [Analytics](https://community.mattermost.com/private-core/channels/analytics-2): Analytics playbook and data wallows
* [WIP: Feature Idea Flow Chart](https://docs.google.com/drawings/d/1D6KiN31mhNr1A0DGGHOuu6hvS0gpDTFuftnh2yyniNQ/edit): Work-in-progress

**Product Strategy**

* [Analyst Research](https://community.mattermost.com/private-core/channels/analyst-research): Analyst meeting tracker, briefing procedures, research. We are currently Gartner clients.
* [Compete](https://community.mattermost.com/private-core/channels/compete): Key articles on competitors. Also see [automated feeds from competitor marketing](https://community.mattermost.com/private-core/channels/compete-feeds).

#### FY20 R\&D VPMOM (TBA)

New VPMOM to be added. VPMOM in need of update: [Irresistable Solution and Platform for High Trust Teams](https://docs.google.com/document/d/1Y4pRZEjEop2D42P-Q899R8f4Pg0TJwUBltUFhq7TX_g/edit?ts=5bf740a1#heading=h.2lyyszkcm50h):