Self Service

Self Service is enabled through the combined capabilities of three major components

  • Customer Portal

  • blapi (Business Logic API)

  • License Generator

Find the Self Service Roadmap in ProductBoard

Ask questions here

Customer Portal

Customer Portal will provide a portal for customers to self-serve product purchases through Mattermost, reducing time to purchase and manual fulfillment time.

  • PM: Eric Sadur

  • Technical Lead: Joram Wilander

  • Relevant Links:

blapi (Business Logic API)

blapi is responsible for surfacing billings, licensing, and customer data to the Customer Portal, generating required records in SFDC to enable reporting and sales processes, converting SFDC records to information required to run Customer Portal, and lastly charging credit cards in Stripe.

License Generator

The Mattermost License Generator (MLG) is a microservice responsible to generate the license that is used in the Mattermost application.