Previous Fiscal Year Information

FY20 MLT VPMOM

The following section lists out the public portions of VPMOMs for Fiscal Year 2020 (“FY20”), which ends January 31, 2020:

Vision

  • Be #1 high trust open core DevOps-first collaboration platform

Priorities

  • Best people for function and culture - High performance, remote first

  • Openly document DevOps, product, and workplace

  • Time to value - Deliver value to customers and colleagues quickly

  • User experience - Easy-to-use, easy-to-work with

  • High output process - Scalable, reliable, vacation-ready processes that are efficient

Methods

  • Hire & onboard open source, remote-first, communities-centered team

  • Deliver high quality, DevOp-first collaboration and app platform

  • Design and scale effective customer onboarding

  • Deliver pipe by scaling online discovery, education, and trial experience

  • Build the machine to scale open core sales, direct and indirect

  • Operate efficiently and fund growth

Obstacles

  • Under-resourced on support, on-boarding and best practices

  • Lack of infrastructure

  • Missing tools, automated metrics and reporting

  • Lack of recommended solutions for core DevOps integrations

  • Lack of core DevOps thought leadership across the company

  • Lack of clearly and publicly defined metrics

  • Lack of unified theory of the business

Measures

  • Top Tier sales ARR growth, net expansion and retention metrics

  • Choice destination for open source, remote-first, communities-centered candidates

  • Co-marketing with 2+ leading DevOps platforms, 2+ customer references each

  • Consistently achieve product NPS target

  • Growth in free downloads and reported trial activations

  • Growth in contributor community

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