Partner programs
Ready to place an order? Complete our deal registration form to qualitfy for a reseller discount.
Ready to become a Mattermost partner? Contact us with a request to become a Mattermost partner under one of the programs listed below. If applicable, include the name of the customer to which you would like to resell.
Mattermost offers a variety of partner programs:
Mattermost Authorized Reseller Program: Designed for one-time resale transactions to fulfill customer requests through resellers.
Mattermost Value-Added Reseller Program: Ideal for ongoing resellers who provide first and second-tier support in the local language and timezone.
Mattermost System Integrators Partner Program: Tailored for those who deploy, manage, extend, customize, and integrate Mattermost instances effectively.
Mattermost Authorized Reseller Program
The Mattermost Authorized Reseller Program is designed to facilitate the purchase of Mattermost Enterprise through a fulfillment partner. This partner receives a fee from the customer for reselling Mattermost to their procurement department and navigating the necessary approval processes, without offering support or installation services.
Companies participating in the Mattermost Authorized Reseller Program typically have established relationships with their clients and assist them in procuring information technology products.
Becoming a Mattermost Authorized Reseller
Fill out a contact form with Mattermost to initiate a discussion about becoming an Authorized Reseller. If possible, include the name of the customer you wish to serve.
A partner manager will reach out via email or phone to discuss the specifics of your business and the resale transaction.
Once the resale is approved internally, you will receive a one-time click-sign authorized reseller agreement to finalize, along with purchase order details for your customer.
Placing an order as a Mattermost Authorized Reseller
To place an order, submit a purchase order to partners@mattermost.com, including your customer's name, address, and contact information.
Note: Mattermost does not accept customer purchase orders or custom terms for Reseller orders.
Mattermost, Inc. will:
Review the order's terms and conditions.
Send the customer a request to agree to the Enterprise Subscription Terms for Purchase by Resale.
Review the request within one business day and issue a license by email.
Send an invoice due within 30 days.
Mattermost Value-Added Reseller Program
The Mattermost Value-Added Reseller Program aims to facilitate customer access to Mattermost Enterprise through partners who deliver fulfillment support and provide first and second-tier customer assistance in local time zones and languages. Resellers who complete the online training and establish local support processes are eligible for a discount on Mattermost Enterprise list prices.
Receive a reseller discount on list prices when selling Mattermost Enterprise.
Access a Partner Evaluation License for Mattermost Enterprise.
Collaborate with Mattermost field sales teams to efficiently fulfill customer orders.
Becoming a Mattermost Value-Added Reseller ("VAR")
Initiate a Reseller Discussion: Complete the contact form to express interest in becoming a reseller with Mattermost.
Application Review: Reseller applications are assessed within 1-2 weeks. To qualify for a partnership discussion, applicants should meet the following criteria:
An existing customer has requested to purchase Mattermost Enterprise via resale.
Your company has a minimum of two years of operating history.
If located in a non-English-speaking country, you must be willing and able to provide first and second-tier support in the local language using training materials supplied by Mattermost, Inc.
If the partnership discussion is successful, a non-exclusive reseller agreement tailored to specific geography and industry will be offered.
Collaboration with Sales Leaders: Resellers collaborate with the Sales Manager on Mattermost Enterprise opportunities.
Order Processing
Deal Registration: For each customer opportunity, complete a deal registration form to qualify for a reseller discount.
Review and Approval: Mattermost will review your registration and contact you for approval, rejection, or further information.
Quotation and Purchase: Request a quotation from your Mattermost Sales Manager, including the customer's contact email for the license key. Customer signature on the quotation is required before issuing a purchase order.
Mattermost, Inc. will:
Review the order's terms and conditions.
Send the customer a request to agree to the Enterprise Subscription Terms for Purchase by Resale.
Review the request within one business day and issue a license by email.
Send an invoice due within 30 days. If a partner has registered a deal, received approval, and the customer purchases online, the partner may invoice Mattermost for a referral fee equal to the discount off the list price with an invoice note "Referral fee for deal registration [DEAL_REGISTRATION_NUMBER]" sent to payments@mattermost.com.
Mattermost System Integrators Partner Program
We invite both commercial and open-source organizations to join our partnership by showcasing their expertise integrating Mattermost. Benefits of this partnership may include:
Inclusion in the Mattermost partner directory.
Opportunities to contribute as a guest writer on the Mattermost blog.
Co-hosted webinars.
Promotion on Mattermost's social media platforms.
An Evaluation License for Mattermost Enterprise. To apply, complete the contact form for a discussion about becoming a systems integrators partner.
Partner Directory
Discover our Mattermost partner directory at https://mattermost.com/partners/. Upon completing a partner agreement, partners are encouraged to submit a service overview and logo for directory inclusion. To start, please email the following to partners@mattermost.com:
Partner Name: Your legal name may be abbreviated for the directory listing. You can also include your full legal name in your partner description.
Partner Description: Provide a 30-100 word summary of your business. Refer to examples at https://mattermost.com/partners/.
City, State/Province, and Country: Indicate the location of your main offices delivering Mattermost services or your global headquarters.
Website: The main URL for your organization's website.
Logo: Minimum width of 200px. If you are part of the Value-Added Reseller program, your reseller territory will be featured in the listing.
Partner Evaluation License
As a Value-Added Reseller or System Integrators Partner, you are eligible to request a renewable 1-year Enterprise license for up to 50 users.
Visit https://www.mattermost.com/trial/ to complete a trial form. Be sure to add [RESELLER] after your organization name.
In the “Where are you with Mattermost” section, select Other.
Send an email to partners@mattermost.com to notify us once the above steps are completed, so we can review your application and match it against our certified reseller database.
Expect delivery within 2-3 business days.
Mattermost Partner Program FAQ
Frequently asked questions from Mattermost partners.
Can a partner sell Mattermost products without revealing the name of an end customer?
No, Mattermost, Inc. must be informed of all end customers with whom it conducts business. This ensures that Mattermost can provide ongoing service and renewals if the reseller relationship ends. Additionally, Mattermost cannot engage in business with customers in countries under U.S. embargo, which must be verified for any commercial transaction.
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