Deployment Engineering
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Deployment Engineering provides expertise on how to run and deploy Mattermost and the platform as a whole, and act as extensions of R&D supporting our customers in partnership with post-sales and revenue retention teams.
We rely on Jira to track our day-to-day work & customer-facing work: https://mattermost.atlassian.net/jira/software/c/projects/MM/boards/127
You can also find us in Mattermost at: https://community.mattermost.com/private-core/channels/team-deployment-engineering
Deployment Engineering is led by Ian Tien, co-founder & CEO, and includes:
Jason Blais: Chief of Staff
Doug Lauder: Sr Software Design Engineer
Michael Kochell: Software Design Engineer II
Felipe Garcia: Software Design Engineer II
Over time, the team may grow to support a wider number of >$50K ARR customers.
Review the subpages to learn more about our areas of responsibilities (AORs), workflows, frequently asked questions, and more.
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