Cloud Platform

The Cloud Platform team is responsible for our Mattermost Cloud SaaS technology.


Enable everyone to build and deploy with high velocity in a self-served manner.


  • Increase developer productivity

  • Influence Cloud readiness

  • Input driven decision making

  • Encourage best practices and keep quality standards high

  • Keep experimenting

  • Keep documentation fresh


  • Balance stability and experimentation

  • Embrace teamwork

  • Leave the room better than it was

  • Data/Feedback driven to find the best solution

  • Distributed systems, distributed team

  • Be curious and keep learning

  • Share knowledge and seek feedback

Ask for Help

If you need our assistance please use the following follow the General Workflow

We can also be reached out:

  1. For support questions related to production you can reach us in ~cloud-support channel.

  2. For all the other questions you can reach us in ~infrastructure-platform-team channel

How we work

General Workflow

  1. Mattermost members open new issues in Platform Board

  2. Every new issues goes through an Issue Triage weekly

Areas of Ownership

The team regularly works on the following tasks, in the order of priority:

  • Ensuring provisioning, rolling out and controlling the workspaces fleet with an automated manner (eg. provisioner, k8s operator)

  • Improving developer productivity with providing self-served capabilities for testing envs in cloud developer platform (eg. spinwick, cloud plugin)

  • Ensuring and supporting other teams for cloud readiness (eg. Mattermost migrations, database connection pooling)



Triage & Planning

Platform Planning

SRE, Platform


Cross-org collaboration

Infrastructure Guild

Leadership, Infrastructure, Product, Security


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