# Cloud Platform

The Cloud Platform team is responsible for our Mattermost Cloud SaaS technology.

### Vision

Enable everyone to build and deploy with high velocity in a self-served manner.

### Actions

* Increase developer productivity
* Influence Cloud readiness
* Input driven decision making
* Encourage best practices and keep quality standards high
* Keep experimenting
* Keep documentation fresh

### Principles

* Balance stability and experimentation
* Embrace teamwork
* Leave the room better than it was
* Data/Feedback driven to find the best solution
* Distributed systems, distributed team
* Be curious and keep learning
* Share knowledge and seek feedback

### Ask for Help

If you need our assistance please use the following follow the [General Workflow](#general-workflow)

We can also be reached out:

1. For support questions related to production you can reach us in `~cloud-support` channel.
2. For all the other questions you can reach us in [\~infrastructure-platform-team](https://community.mattermost.com/private-core/channels/infrastructure-platform-team) channel

### How we work

#### General Workflow

1. Mattermost members open new issues in [Platform Board](https://mattermost.atlassian.net/jira/software/c/projects/CLD/boards/129)
2. Every new issues goes through an Issue Triage weekly

### Areas of Ownership

The team regularly works on the following tasks, in the order of priority:

* Ensuring provisioning, rolling out and controlling the workspaces fleet with an automated manner (eg. provisioner, k8s operator)
* Improving developer productivity with providing self-served capabilities for testing envs in cloud developer platform (eg. [spinwick](https://handbook.mattermost.com/company/about-mattermost/list-of-terms#spinwick), cloud plugin)
* Ensuring and supporting other teams for cloud readiness (eg. Mattermost migrations, database connection pooling)

### Meetings

| Topics                  | Meeting              | Participants                                  | Cadence  |
| ----------------------- | -------------------- | --------------------------------------------- | -------- |
| Triage & Planning       | Platform Planning    | SRE, Platform                                 | Tuesday  |
| Cross-org collaboration | Infrastructure Guild | Leadership, Infrastructure, Product, Security | Thursday |