The Legal Department at Mattermost covers Legal, Compliance (including Export Compliance), Privacy and Government Relations.

Here is how to submit requests and get access to legal resources:

  • Ironclad: To submit a legal question, a document for review, or generate a contract, please use Ironclad.

  • Legal Ticket: For any questions or requests, please submit a ticket via Ironclad.

  • Legal Channel on Mattermost: For general questions about legal resources and processes, you can use the Legal Channel. This channel should not be used for specific contract requests or for requests of legal (please use the Legal Ticket).

  • If you need to reach a specific member of the Legal Team, including internal and external counsel, please see Mattermost Legal Team.

The Legal department does more than just review contracts; we’re here to partner with you to help mitigate risk, guide the business and close deals.

Find out more about how the Legal team works and our priorities here.

Here's a list of additional resources related to the legal function:

Company Policies


  • Deal Desk Terms & Approvals - Explains the process of how non-standard customer agreements are reviewed and processed.

  • Signing Authority - Lists who at the company is authorized to approve and sign.

  • Approvals Matrix - Lists company-level approvals.

Export Compliance

Frequently Asked Questions

  • You can find a list of our Frequently Asked Questions here.




US Government Contracts

Outside Counsel Information

If you're an outside counsel onboarding to work with Mattermost please see our most current information and policies here.

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