Legal
This page summarizes where to find legal resources for Mattermost staff.
For legal resources by "Area of Responsibility" please see Mattermost Legal AORs which includes the name and contact information of legal specialists by area.
Important Note: Please keep [email protected] copied on all correspondence. To connect with a law firm resource, please first ask VP Legal or [email protected]
When you have legal questions that aren't covered in the AORs, please mail [email protected]
Here's a list of additional resources related to the legal function:
Operations
Marketing
Customer Contracts
- Export Compliance - Summary of Export Compliance contacts. Also see Mattermost's Export Control Compliance Number (ECCN) and Overview.
- Deal Desk Terms & Approvals - Explains the process of how non-standard customer agreements are reviewed and processed.
Procurement
- Contract Signing for Vendor Procurement - How signing works at the end of a process for Mattermost staff to procure from an external vendor.
- Using Standard U.S. Consulting Agreement - Process to bring on a vendor for services using a standardized Mattermost consulting agreement. Using this agreement template can greatly accelerate the speed at which Mattermost can approve services you supply to Mattermost. When a vendor asks for material modifications to our standard terms or add a completely custom agreement, procurement can be materially delayed.
Product
- Mattermost Legal Terms - Our standard legal terms for using Mattermost software and services. Other
Frequently Asked Questions
When you ask questions to [email protected] for areas that aren't covered by owners named in the AOR list, nor documented in our handbook, and could be use to others, we use a process of "Document-First Question and Answer" to write the answer first and then responding with a link to the answer.
While this takes slightly longer, it pays-off long term by answering questions once.
Also, if you see parts of our documentation or handbook out-of-date, please also mail [email protected] to let us know.
If you're an outside council onboarding to work with Mattermost here's what you need to know:
- 1.Please CC [email protected] on all communications with Mattermost staff. This helps keep track of projects and documents, and confirm billings.
- 2.
- 3.If you have questions on billing logistics, please mail [email protected]
- 4.We use a Green/Yellow/Red system to discuss legal issues. Depending on your specialty we may design the critiera with your input.
- "Green" is anything minor. Example: Minor changes to our standard agreements, or conforming agreement from an outside party.
- "Yellow" is an issue that can be signed off by a department head, but should be surfaced as an exception in either our contracts management software or at the company-level. Example: Change of jurisdiction from Mattermost, Inc. to the jurisdiction of one of our subsidiaries.
- "Red" is an issue that requires written sign-off from either VP Finance or CEO and escalation to Head of Legal. Example: Change of jurisdiction to a region where we don't reside directly or via a subsidiary (which will most likely be declined).
Last modified 1mo ago