PeopleOps

Important Notes

  • DO NOT share confidential HR information in the Mattermost Community server, as it runs pre-production releases of Mattermost software and occasionally requires debugging of data stores. Use BambooHR to handle passport information, ID numbers, and other sensitive data. HR issues (e.g. health, extenuating circumstances, etc.) should be discussed in @mattermost.com emails only.

Change Log

Date

Edited By

Change Notes

5/14/2020

Natalie Jew

Added Staff Enablement question descriptions

5/14/2020

Lynn Conway

Updated 90-Day review notification time

5/14/2020

Lynn Conway

Added offboarding instructions for managers

Key Channels and Resources

Team

HR

Recruiting

  • πŸ§‘@teresa.novoa - Teresa Novoa - Technical Recruiting Manager

General Information

Office Address

Mattermost, Inc. is located at:

Mattermost, Inc.
530 Lytton Avenue, 2nd Floor
Palo Alto, CA, 94301

Letter of Employment

If you need a letter from Mattermost verifying your employment or contractor status, please send the request to hr@mattermost.com citing what information is needed.

For example, monthly fee, salary, start date, title, etc. People Ops will send you the letter once it is completed.

Regular Compensation

  1. Employees of our US entity, Mattermost, Inc., receive salary by semi-monthly direct deposit via TriNet. Pay slips are available via TriNet’s portal.

  2. Employees of our Canadian co-employer receive salary by direct deposit semi-monthly via ADP.

  3. Contractors to Mattermost, Inc. should email invoices monthly with:

    TO: [Email specified in "Mattermost Invoice Instructions" emailed with your on-boarding instructions]
    CC: [Email of your manager]
    SUBJECT: [Please include MONTH YEAR and YOUR NAME or YOUR COMPANY NAME]
  • For β€˜fixed fee’ contracts, it is fine to send invoice before the time period covered. Example: An invoice for services April 1-30 can be sent on April 25.

  • Your manager should reply on the email with any feedback on the invoice.

Other

People Topic

Who to Ask?

Compensation, benefits, agreements, and verification letters

HR@mattermost.com

Onboarding

​Onboarding Channel​

Anything People Ops - not confidential

​Ask the People Team​

BambooHR

  • BambooHR is our Human Resources Information System.

  • The People Ops team uses BambooHR to store staff information, records and important documents, for HR reporting and analytics, and to create new hire onboarding and offboarding workflows.

  • Staff use BambooHR to update their personal and emergency contact information, and to reference the organizational chart and staff directory.

  • To access the system go to https://mattermost.bamboohr.com/ and use your Mattermost credentials to log in.