Company measures

You can't impact what you don't measure. So at Mattermost we have defined standard operating metrics that we monitor to run our business. This section is dedicated to this effort.

  • Our main company measures are defined and tracked by way of our Standard Operating Metrics (SOM)

    • SOM: Metrics we believe give the best overall understanding of how the company is performing across departments.

  • Metrics LifeCycle

    • Choose them

    • Define them

    • Document them

    • Automate where possible

      • Reports and Dashboards

    • Monthly Going Well, Not Going Well & Next Actions (GNN) Review by MLT and MLX.

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