> For the complete documentation index, see [llms.txt](https://handbook.mattermost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://handbook.mattermost.com/operations/workplace/it/software-systems.md).

# Software systems

#### 50% complete. This guide, along with all our guides, is a work-in-progress and iterates as we consider new data and frameworks.

The IT team at Mattermost looks to empower everyone with the software systems they need to work effectively. A default list of applications is automatically provisioned to each staff member on their start date based off their role.

An additional list of applications that can be requested are available through the helpdesk portal: <https://helpdesk.mattermost.com>.

## Software inactivity

All licenses are audited on a quarterly basis to ensure they're being utilized effectively. As a part of this audit, any accounts that have been inactive for over **90 days** will be deactivated. This **does not** mean access is permanently lost, if you require access again, please reach out to the [helpdesk](https://helpdesk.mattermost.com) and the IT team will be happy to assist.

## Software purchases

The software purchase policy can be found in the [how to spend company money](https://handbook.mattermost.com/operations/finance/staff-member-expenses/how-to-spend-company-money#software-systems) section of the Handbook.