> For the complete documentation index, see [llms.txt](https://handbook.mattermost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://handbook.mattermost.com/operations/workplace/it/software-systems.md). # Software systems #### 50% complete. This guide, along with all our guides, is a work-in-progress and iterates as we consider new data and frameworks. The IT team at Mattermost looks to empower everyone with the software systems they need to work effectively. A default list of applications is automatically provisioned to each staff member on their start date based off their role. An additional list of applications that can be requested are available through the helpdesk portal: . ## Software inactivity All licenses are audited on a quarterly basis to ensure they're being utilized effectively. As a part of this audit, any accounts that have been inactive for over **90 days** will be deactivated. This **does not** mean access is permanently lost, if you require access again, please reach out to the [helpdesk](https://helpdesk.mattermost.com) and the IT team will be happy to assist. ## Software purchases The software purchase policy can be found in the [how to spend company money](https://handbook.mattermost.com/operations/finance/staff-member-expenses/how-to-spend-company-money#software-systems) section of the Handbook. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://handbook.mattermost.com/operations/workplace/it/software-systems.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.