PQL definition

A workspace / instance is considered a Product Qualified Lead (PQL) if it is actively using Mattermost and meets one or more of the following criteria:

PQL CategoriesCriteria

Hand Raisers

Either/or: - Requested to get in touch with sales / request a quote - Activated an enterprise trial (self-hosted only)

Upgrade action

Workspace that self-serve upgrades to a Professional plan


Either/or: - 25 Daily Active Users (DAU) - 2,000 posts

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