Mattermost Handbook
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0.2.1
  • Mattermost Handbook
  • Company
    • About Mattermost
      • List of terms
      • Business model
      • Mindsets
    • "How to" guides for staff
      • How to set up a 1-1 channel
      • How to update the handbook
      • How to manage Handbook notifications
      • How to change mobile device
        • How to handle a lost mobile device
      • How to do a mini-retrospective
      • How to autolink keywords in Mattermost
  • Operations
    • Company operations
      • Areas of Responsibility
      • Mattermost Leadership Team (MLT)
        • MLT cadence
      • Company measures
        • Metrics definitions
        • FY23 goals board
        • MLT metrics
      • Company cadence
      • Company policies
        • Community response policy
        • Security policy
      • Company processes
        • Issue/solution process
        • Company agreements
        • Publishing
          • Public web properties
          • Publishing guidelines
            • Brand and visual design guidelines
            • Voice, tone, and writing style guidelines
              • Contribute to documentation
            • Confidentiality guidelines
          • Post-publication quality control process
      • Handbook processes and policies
        • Handbook onboarding
      • Fiscal year planning
    • Research and Development
      • Organization
        • Tech Writing
        • Data engineering
        • Delivery
        • Cloud Platform
        • Site Reliability Engineering
        • GRC
        • Product Security
        • Security Operations
      • Processes
        • Feature Labels
      • Product
        • Product planning
          • Product philosophy and principles
          • Prioritization process
          • Release planning process
          • Roadmap views
          • Release plan
          • Launch plan
          • Feature requests
        • Development process
          • Mobile feature guidelines
          • Deprecation policy
          • Mattermost software requirements process
          • Jira ticket lifecycle
          • Creating new Jira bug tickets
            • Priority levels for tickets
            • Jira fix versions
        • Release process
          • Release overview
          • Feature release process
          • Dot release process
          • Security release process
          • Mobile app release process
          • Desktop app release process
          • Release tips
          • Release scorecard definitions
        • How-to guides for Product
          • How to use productboard
          • How to record a roadmap video
          • How to update integrations directory
          • How to write a feature release announcement
        • Product Management team handbook
          • Product Management Areas of Ownership
          • Product Manager onboarding
          • Product Manager levels
          • Professional development
        • Product Design team handbook
          • Product Design levels
        • Technical Writing team handbook
          • Work with us
          • User interface text guidelines
          • Documentation style guide
          • Our terminology
          • Guidelines for PMs and developers
          • Guidelines for community contributions
          • Technical Writer levels
          • Docathon 2021
            • Getting started with contributing
        • Growth
          • A/B testing methodology
          • PQL definition
        • Analytics
          • Product Analyst Engineer levels
          • Looker
            • Dashboards
            • Explores
          • Telemetry
        • Developer relations
        • Product team hangouts
      • Engineering
        • Infrastructure engineering
          • Cloud infrastructure cost KPIs
          • Cloud data export process
          • Cloud churn process
          • Reliability Manifesto
          • Production Readiness Review
          • Infrastructure Library
        • Integrations team processes
        • Plugin release process
        • Data Engineering
        • Sustained Engineering
          • On call
        • How to go to a conference
        • Public speaking
        • Core contributor expanded access policy
      • Quality Assurance
        • QA workflow
        • QA testing tips and tools
        • Rainforest process
    • Messaging and Math
      • How-to guides for M&M
        • How to create release announcements
        • How to create screenshots and GIFs
        • How to write Mattermost case studies
        • How to write guest blog posts for Mattermost apps and services
        • How to write Mattermost recipes
        • How to compose tweets
        • How to create a split test for web page
        • How to run meetups
        • How to run executive dinners
      • Checklists for M&M
        • Blog post checklist
        • Bio checklist
      • Mattermost websites
      • Demand generation reporting
      • M&M Asana guidelines
      • Content marketing
        • How to use the editorial calendar
        • Content development and distribution
        • Video content guidelines
        • How to contribute content
    • Sales
      • Deal Desk
      • Partner programs
      • Lead management
    • Deployment Engineering
      • Overview
      • Workflows
      • Frequently Asked Questions
      • Playbook for MME Sev 1 Outages
      • Status Update Template
    • Program Management
    • Customer Success
      • Customer Support
    • Legal
      • Contracts
      • Ironclad Basics
        • Company-Wide Workflows
        • Sales Contracts and Workflows
        • Signing a Contract and Contract Repository
    • Finance
      • Budget
      • How to use Airbase
        • Access Airbase
        • Navigate Airbase
        • How to submit a purchase request
        • How to submit a reimbursement request
        • How to review a reimbursement request
        • Vendor portal guide
        • Frequently asked questions
      • Onboarding
        • Vendor onboarding
        • ROW staff onboarding
      • Staff member expenses
        • How to spend company money
        • How to spend company money: Internships
        • Corporate credit card policy
        • How to access Airbase
        • Gifting policy
        • How to book airfare and travel
        • How to reimburse the company
        • How to convert currencies
        • How to get paid
      • Arrange a Bounty Program
      • Naming files and agreements
      • Risk management
        • Mattermost U.S. consulting agreements
      • Operations playbook
    • Security
      • Policies
      • Privacy
        • Data deletion requests
        • Data subject access requests
      • Product Security
        • Product Vulnerability Process
        • Working on security-sensitive pull requests
        • Secure Software Development guide
      • Security Operations
        • User guides
    • Workplace
      • PeopleOps
        • HR cadences
        • HR systems
        • HR Processes
        • Working at Mattermost
          • Onboarding
            • Things everyone must know
            • Staff onboarding
            • Engineer onboarding timeline and expectations
            • Manager onboarding
            • Frequently asked questions
          • Learning and development
          • Mattermost communication best practices
          • Paid time off
            • Out of office email example
          • Travel
            • Business travel insurance
          • Leaves of absence
            • Pregnancy leave
            • Baby bonding parental leave
            • Jury duty
          • Workplace program
          • Relocation
          • Total rewards
        • Performance reviews
          • Formal review process
          • New staff performance review
          • Informal review process
        • Transfers and promotions
        • Offboarding instructions for managers
        • People compliance
      • People policies
      • Groups
        • Staff Resource Groups
      • Approvals and iteration
      • IT
        • IT helpdesk
        • Hardware and software purchases
        • Hardware buy back policy
        • Software systems
  • Contributors
    • Contributors
      • Equity, diversity, and inclusion
      • How to contribute to Mattermost
        • Community Content program
        • Documentation contributions
        • Help Wanted tickets
        • Localization
        • Contribution events
      • Mattermost community
      • Contributor kindness
      • Community systems
      • Guidelines and playbooks
        • Social engagement guidelines
        • Contribution guidelines and code of conduct
        • Mattermost Community playbook
        • How to run a Hackathon
        • Hacktoberfest event organizer guide for Mattermost
    • MatterCon
      • Staff information privacy management
      • Mattermost events code of conduct
      • MatterCon2021
    • Join us
      • Ice-breakers
      • Help Wanted tickets
      • Localization
      • Mattermost GitHub sponsorship
      • Things candidates should know
      • Staff recruiting
      • Recruiting cadences
        • Product Manager hiring process
      • Exec recruiting
        • EA logistics
  • Help and support
    • Contact us
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  • Learning about Mattermost
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  1. Contributors

Join us

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Join us

Thank you for your interest in joining the Mattermost community. Note: This section is being migrated from: .

Ways to join

There are many ways to join the through our open source programs, our company, and our partner ecosystem:

  • Open source contributor community for the Mattermost projects (from authorized contributor to core committer).

  • Employee and staff contributor community for for Mattermost, Inc. (employee or staff contributor).

  • Commercial partner community with Mattermost Enterprise Edition (reseller, systems integrator, or technical alliance partner).

Open source contributors

Join our community of open source contributors:

  • Contribute to Mattermost-related open source projects: .

  • Let us know about a Mattermost integration you’ve created: .

  • See examples of open source integrations: .

Staff contributors

Become a paid member of the staff at Mattermost, Inc. as an employee or staff contributor:

  • See open staff positions: .

  • Read about what it’s like to work here: .

Enterprise Edition partners

Help deliver professional services and commercial software for large, enterprise-scale Mattermost deployments by joining a partner program for Mattermost Enterprise Edition:

Learning about Mattermost

Exploring Mattermost as a workplace

Joining the test server

If you’re thinking of joining Mattermost as an open source contributor, as an employee or staff contributor, or as an ecosystem partner, we welcome you to create an account on our server and see what it’s like to work here.

A bot will suggest different channels for you to view, and you’re welcome to join any channel on the server. All the information you’ll have access to is public (employees and staff have confidential channels and workspaces on the server).

Say “Hello”

If you’re in contact with someone with an @mattermost.com email address, such as a recruiter or hiring manager, you can message them or your hiring manager on the server by contacting them at firstname.lastname to let them know if you have joined.

Try some formatting

To practice sending messages in Mattermost, particularly around formatting, you can send messages to yourself to test out how messages will look before sending to another person.

Referral progam

FAQ

Do you offer internships?

I’m interested in a staff position, how do I get noticed?

When you apply there’s a question about your experience with Mattermost and at a minimum you should have spent some time using the product and have some opinions on what you like and what we might improve.

I’m an agency or contingent recruiter and I have a candidate for you

Thank you for thinking of us. In general, we don’t work with agency or contingent recruiters unless they are referred from people we know who can vouch for success in working with you.

Unless you fit this criteria, we would ask you remove us from your mailing list.

Sell Mattermost Enterprise Edition to your customers: or a .

Certify your inclusion of Mattermost software in your open source or commercial offering to be listed in our partner directory: .

Learn more about becoming a Mattermost partner: .

Note: This section is work-in-progress, being migrated from: .

Mattermost is a remote-first company, and staff work from locations ranging from their home office to shared workspaces. Our headquarters is on the internet - specifically, we work on an open test server called which runs a pre-released version of Mattermost software with all the newest features and improvements (which is occassionally unstable). The server is integrated with Zoom and employees and staff members can launch voice, video, and screensharing meetings within Mattermost.

When you join, please use the username firstname.lastname so it’s easier to get to know you. You can create a new account from here: (select Email and Password).

We don’t currently offer internships. If you’re interested in expanding your experiences and resume, please consider joining our .

If you haven’t yet experienced the product, you should do that as a first step by joining .

If you are technical, we hire about 70% of our R&D staff from our open source community. If you want to increase your odds further, please consider trying a beginner or intermediate .

https://docs.mattermost.com/guides/core.html#joining-the-team
Mattermost community
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Submit your integration to the Mattermost Integration Directory
View Mattermost Integrations Directory
Careers at Mattermost.com
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Mattermost Deployment Solutions Partner Program
Mattermost Partner Programs
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