What is a contract?

A contract is a binding agreement between two or more parties that defines the rights and obligations of each party. An agreement is legally enforceable once it meets the requirements of applicable laws. The most common elements of a contract include the offer of something of value (services or product), the acceptance of that offer, and payment or the promise to pay for the item being offered.

Who has authority to bind Mattermost to its contracts?

Our Approvals Matrix and Signing Authority policy address who within the company has the authority to bind the company and sign on behalf of the company. These are coded into Ironclad for your convenience. However, our internal policies may not always be available or apparent to individuals outside of Mattermost. Accordingly, there could be times when your actions could lead others to believe you have authority when you do not. For this reason it is important to clearly state when you do not have the authority to enter into agreements on behalf of the company with third parties.

How do we Contract at Mattermost?

All contracts, with the exception of People Ops contracts, are centralized through the Ironclad contract management system. If you do not have access to Ironclad, you can contact IT and request access, ask your manager to submit on your behalf, or reach out to Legal via email with the name of the agreement you need and legal will follow up with questions. Through Ironclad you can:

  • Request a new contract template to be sent out to a third party

  • Request a third party's contract template be reviewed

  • Submit a Legal Ticket

  • Initiate the signing process of a contract

  • Upload executed contracts

  • Search for existing contracts

Guidelines and procedures for many workflows can be found within this Legal section of the Handbook.

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