Confidentiality guidelines

By default, Mattermost defaults to open actions for publicly documenting information in a web-discoverable format.

Below is a set of guidelines on what information is considered confidential and should not be published publicly:

  • Financial information related to Mattermost, such as revenue and cash, as this may impact potential future funding and IPO.

  • Usage metrics and analysis related to Mattermost deployments (such as telemetry, trial conversions, DAU) as this may impact potential future funding and IPO.

  • Personal information related to staff, customers or community, including residence and full name unless otherwise publicly disclosed.

  • Customer information received during support or sales discussions, including customer name unless usage of Mattermost is otherwise publicly disclosed.

  • Open discussions about security vulnerabilities, as this may put our users at risk of security attacks.

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