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Mattermost Handbook
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About Mattermost
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How to set up a 1-1 channel
How to update the handbook
How to change mobile device
How to handle a lost mobile device
How to do a mini-retrospective
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How to change mobile device
At Mattermost, we are using our mobile devices daily at work. This how-to document provides guidance on what steps you need to take when planning to migrate to a new phone.
NOTE: If you’ve lost your mobile phone, please refer to the
How To Handle a Lost Mobile Device
guide.
GSuite Two-Factor Authentication
If you use GSuite two-factor authentication, please follow these steps:
1.
Open
https://myaccount.google.com/security
2.
Click
2-Step Verification
3.
You will be prompted to log in again to prove your identity
4.
Click on
Change Phone
and follow the provided steps
5.
(Optional) If you’ve changed your phone number, update the phone number in the
Google Security Center
as well
OneLogin Two-Factor Authentication
If you use OneLogin two-factor authentication, please follow these steps:
1.
Open
https://mattermost.onelogin.com/
2.
Log in with your OneLogin credentials
3.
Click on your name in the top right and select
Profile
4.
Press the small plus on the right-hand side next to
2-Factor Authentication
5.
Depending on the two-factor method you are using:
1.
Google Authenticator
1.
Select
Choose Vendor
in Google Authenticator
2.
Enter the Name "Mattermost OneLogin"
3.
Scan the barcode with the Google Authenticator app on your phone
4.
Enter the security code shown on your mobile phone to finish the setup
2.
OneLogin Protect
1.
Select
Choose Vendor
in OneLogin Protect
2.
Select your device type
3.
Open the mobile app and scan the bar code
4.
Follow the instructions on your mobile phone
6.
Remove the old two-factor device using the “Revoke” button next to it on your OneLogin profile
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Contents
GSuite Two-Factor Authentication
OneLogin Two-Factor Authentication