Submit a purchase order
Log into Accrualify and go to the Purchase Module on the left hand side of the screen. Select the orange Request PO button.
Fill in the primary information in the Request a New Purchase Order form. The screenshot below highlights all the required fields for successful submission.
Mapping key to each field and purpose:
  1. 1.
    Vendor/Supplier: This is a search bar. The vendor name must match exactly for the vendor to appear available. Refer to Finding a Vendor for steps detailing how to successfully locate a vendor.
    • Add Vendor: Only click this button if you have taken all previous steps to determine if your vendor exists as an active vendor in our repository. Refer to section Requesting a Vendor.
  2. 2.
    Payment terms: Mattermost standard payment terms is Net 30, meaning that payment is due within 30 days of the date the invoice is received. If your vendor has shorter payment terms (such as payment due within 15 days or Net 15), please reach out to [email protected] or Finance Team Channel for approval.
  3. 3.
    Amount: This field is intentionally grayed out as it auto-fills based on the information in the PO Expenses section.
  4. 4.
    Start Date/End Date: These are the dates for when the services will start and complete. For goods being delivered on a specific date, the start and end date should match.
  5. 5.
    Date/Receive By Date: This is automatically populated based on today’s date. This may be changed, but is not recommended as this will account at the request date. The Receive by field is the date you would ideally like to PO to be approved. Note that we still maintain standard SLAs. If the request is urgent, we will do our best to accommodate but make no guarantees. If you're working with a new vendor on negotiations, it's advisable to bring the Procurement team as early as possible to avoid any potential delays or missed dates.
  6. 6.
    Location: This is the country that the vendor is physically providing services from.
  7. 7.
    Currency Code: Represents the currency preferred by the vendor and what the vendor will invoice Mattermost. This should be defined in the contract.
  8. 8.
    Department: This field is a drop down list. If you're completing a PO Request Form for yourself, it's generally assumed the spend will map to your department. If you're unsure what department you belong to, you can reference your department in BambooHR as seen in the screenshot below. If you're submitting a PO on behalf of someone else, it's advised to use their department in BambooHR. If you believe spend should be allocated to more than one department, make note of this in the Description/Notes section of the form.
  1. 1.
    Description/Notes: It’s important that we collect as much information as possible of the purpose and intent of the goods/services that the vendor is providing to Mattermost. The more information the better. However, at a minimum we require the following:
    • Type of Service: Software, consulting spend, contractor, etc.
    • Purpose: The intention for requesting spend: Example: Product software for UX design or contractor spend for Salesforce administration.
    • Type of Spend: Is this a fixed amount or variable. Be explicit as to what you are purchasing. Example: monthly retainer for the same amount over 4 months would be considered fixed versus billing on a number of registered users would be variable.
    • Invoice Billing Frequency: Monthly, quarterly, annually, etc.

Adding Attachments

In general, a supporting document or form should accompany the purchase order request. To upload a document, find the blue Add Attachments button at the bottom of the Request a New Purchase Order form. Attach all associated legal documents needed for review. Some examples of legal documents may include:
  1. 1.
    Vendor Master Service Agreement
  2. 2.
    Vendor Online Terms and Conditions
  3. 3.
    Vendor Supplier Form
  4. 4.
    Vendor Purchase Order Form
  5. 5.
    Vendor Service Order Form
  6. 6.
    Sponsorship Agreement
  7. 7.
    Corporate Agreement
  8. 8.
    Addendum or Amendment to a Contract

Finding a Vendor

If you're unsure whether your vendor is on file or unsure of the legal name of the vendor, you can refer to the Vendor Module to quickly look up a vendor by entering the name of the vendor in the column titled Vendor as seen in the screenshot below.
Vendors are named in our system based on the legal name provided on the vendor's W-9. However, the vendor may be Doing Business As “DBA” under an alternative alias.
Example: Netsuite is owned by Oracle, Inc. We are billed by Oracle but the software known at Mattermost is Netsuite.
If you're unable to locate the vendor and believe that your vendor is active, reach out to the Accounting team at [email protected] or the Purchases Channel.

Requesting a Vendor

If you're unable to find the vendor in question through the recommended channels, then select the blue Add Vendor button and complete the basic vendor information:
  • Vendor Module
  • Vendor/Supplier search field on the Request a New Purchase Order form
  • Accounting Team is unable to locate the vendor or DBA name
If your vendor is a US vendor or supplier and you have a copy of their W-9, upload the signed documents by clicking the blue Upload W9 button. Don't check Send Welcome Email if this appears on your screen. The Finance team will send the new vendor a welcome email once the PO has gone through the proper approval process.
When completing the New Vendor Details, be mindful of the following:
  • If the PO request is in a currency other than USD, you can use the currency in the Currency Code drop down menu. After you submit the PO, the amount will convert to USD.

How to complete PO Expenses section

At the bottom half of the page under Request a New Purchase Order is a section titled PO Expenses. This should be completed as well, but don’t worry if you get this wrong. The Finance team will be reviewing these sections thoroughly and modifying the PO forms on the back-end. That said, it's still beneficial to complete the following sections:
  1. 1.
    Category: Represents the type of spend that you will incur. A full list of expenses, definitions, and examples can be found in the Expense Category Definitions table.
  2. 2.
    Amount: Represents the total requested dollar amount. The request should be based on the currency which the vendor will invoice Mattermost. The Currency Code selected above will drive the amount.
  3. 3.
    Department: Should mirror the department selected in the section above.
  4. 4.
    Location: Should mirror the location selected in the section above.
  5. 5.
    Business Unit: Classifications used to categorize spend. A full list of expenses, definitions, and examples can be found in the Business Unit Definitions table.
  6. 6.
    Start and end dates: Should mirror the start and end dates in the section above.
  7. 7.
    Memo: Copy and paste the text from the Description section above.
Note: You don't need to choose an Account and Amortization Template.
The Procurement team will reach out to you if additional information is needed.
Once the form is complete, attach the appropriate legal documents and click Submit to start the approval workflow process. You can always check the status of your request in the Purchase Order Module or feel free to reach out to [email protected] for further details on your request.

Business Unit Definitions

Please note that these Business Units are similar to the Classifications found in Expensify.
Business Unit
Expense related to Advisory services for MM
Bounty Projects
Fees for Services Related to Bounty Projects
Business Operations
Expenses to support office and business operations; stamps, postage, supplies, snacks, etc.
Conferences & Trade Shows
Expenses incurred to get to, attend, or stay at Conference/Trade Show
Expense related for payment to Non-ROW Consultants & Contractors
Customer Facing
Expenses incurred when meeting, spending time, or entertaining a current or potential customer
Marketing Events
Expenses incurred to attend marketing events, seminars, etc.
Expenses for Mattercon events only
Community Member
Community Member expenses for Mattercon events only
Expenses for new hire home and office equipment; travel for onboarding training, etc.
Recurring Subscriptions
Expenses that are recurring in nature and support business operations; mobile subscriptions, software licenses, etc.
Simulation Projects
Expenses for candidate simulation projects sponsored by Mattermost
Expense related for payment of Monthly Salary & Periodic Bonuses to ROW Staff
Revenue and CoS for customer support products
Expenses, greater than $500, incurred for work performed on systems
Team Celebration
Expenses for department head approved celebration with staff members
Team Events, Meetups & Offsites
Expenses incurred for Team Events, Meetups, or Offsites, which include all known travel costs
Expenses incurred for work-related online courses and professional development certifications

Expense Category Definitions

Expense Category
GL Acct #
Online and print advertising
Google ads, Facebook ads, Twitter ads
Advisory or Consulting
Advisory (individuals or firms) or consulting (firms) services provided to Mattermost
TrustArc, BPE Global
Audit and Tax Fees
Audit and tax services provided to Mattermost
PwC, EY, Deloitte
Candidate Attainment Projects
Simulations and other related projects for prospective candidates
Simulation projects
Company Events
Services provided to Mattermost for company sponsored events
Company Swag
Mattermost branded swag NOT for marketing campaigns
Printfection, Kotis
Conference and Seminars
Conferences and seminars (NOT Marketing related)
Contractor or Consultant
Individuals who will provide contractor or consulting services to Mattermost at an hourly or fixed fee for a specified period of time
Bounty Projects, contractors with SOWs
Dues & Subscriptions
Dues and Subscription fees for professional, technical or trade publications
Financial Times, Wall Street Journal
Hosting COS
Hosting web services (e.g. AWS) - allocation for Cost of Sales
Hosting Expense
Hosting web services (e.g. AWS)
HR Fees
Human resource services (individuals and firms) provided to Mattermost
TriNet, Vistra
Job Advertising
Fees paid to advertise open positions to potential candidates (e.g. job boards)
StackOver Flow, Cyber Coders, Indeed, LinkedIn
Legal Fees
Legal and compliance services (individuals and firms) provided to Mattermost
Law firms
Marketing Promotional Materials
Promotional marketing materials
Marketing Swag
Mattermost branded swag for marketing campaigns only
Zazzle, Printfection
Prepaid Insurance
All types of insurance policies, varying in period of time and premium amounts
The Hartford
Prepaid Marketing & Advertising
Marketing and advertising services (e.g. public relations, search engine optimization and web & content development etc.) provided to Mattermost
Prepaid Software/SaaS Licenses
Software license fees paid in advance (a year or more)
NetSuite, Celigo, Snowflake, SalesForce