Self-serve
The Self-serve team is responsible for the systems and experience that enable customers to conduct account management operations (e.g. upgrade/downgrade, purchase, etc.) by themselves.
- Customer Portal
- Self-service licensing new purchase, renewals, expansions
- Cloud workspace creation
- Export and import data
- Enterprise trials
- In-product subscription management
- Purchase, renewals and expansions
- License management for self-managed
- Cloud subscription management
- License generation
- Pricing and SKUs
- Cloud billing
- Data Connections to Netsuite
- Blapi and Stripe integration
- Upgrade/downgrade paths experience
Last modified 25d ago