Things Everyone Must Know

  1. Always use the term "country/region" and never "country" in discussions, documentation and software design. Mattermost, Inc. may work with public sector organizations with a high degree of sensitivity to regions where the label "country" may be controversial.

  2. Never sign on behalf of Mattermost, Inc. Only the Mattermost, Inc. CEO can sign documents on behalf of the company, with the one and only exception being signing an on-site NDA (non-disclosure agreement) in order to enter a building. See Risk Management in Agreements documentation for instructions on having any agreement properly reviewed and initialed by someone Director-level or higher prior to CEO signature.

  3. Escalate sensitive topics seen in public sites such as the forums to the Community Escalations channel, and follow the Community Response Policy.

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