At Mattermost, we want you to be successful Day 1. As staff members, you are empowered to determine and purchase what you need in order to do your job. We value high-impact over stringent expense rules and these expense guidelines are intended to help make decisions not hinder movement. Depending on Country, some items may be way below or way above the averages listed. If you need to spend more to get the right equipment for you to be productive, we trust you’re making purchase decisions to optimize cost and efficiency. If you are uncertain, feel free to reach out in the Finance Team channel.
Mattermost’s policy for spending company money is influenced by GitLab, who open sources its policy on spending company money online and who has been highly successful in a open, frugal, iterative culture,
Spend company money like it is your own money.
You don't have to ask permission before making purchases on behalf of the company. When in doubt, inform your manager before the purchase or as soon as possible after the purchase.
It is uncommon for you to need all of the items listed below. Use your best judgement and buy them as you need them. If you wonder if something is common, feel free to ask People Ops (and in turn, People Ops should update the list).
You may privately use Mattermost property, a laptop for example, to check your private e-mails or watch a movie as long as it does not violate the law, harm Mattermost, or interfere with Intellectual Property.
It is generally easiest and fastest for you to make any purchases for office supplies yourself and expense them. If you are unable to pay for any supplies yourself, please reach out to People Ops.
If you make a purchase that will cost Mattermost $1000 USD (or over), this is classified as company property, you will be required to return the item(s) if you leave the company.
Use Expensify to file your expense report in the same month that you made the purchase in. Please combine multiple expenses on one report if possible.
Any non-company expenses paid with a company credit card or other means will have to be reported to your manager as soon as possible and refunded in full within 14 days.
Home Office Equipment and Supplies. The company will reimburse for the following items if you need it for work or use it mainly for business, and local law allows us to pay for it without incurring payroll taxes. The amounts set forth below are guidelines and not strict limits:
Equipment is essential to being successful at Mattermost. If you are a new staff member joining the team, welcome aboard! Use your best judgement and buy the below items as you need them. It is uncommon for you to need all of the items listed below. If you wonder if something is common, feel free to ask your manager if it's specific to a role that's only under your manager or in the People Ops channel if it's general (and in turn, People Ops should update the list). While we're sharing average costs for various items below, you should use your best judgement. If there’s a piece of equipment that you’re passionate about, you can spend less on other items to get the product that you want. If you are uncertain, check with your manager or the Finance Team. In addition, use our Currency Exchange Tables, which are updated monthly, when dealing with reimbursement in currencies other than USD.
Height-adjustable desk: Average price 500 USD
Ergonomic chair: Average price 300 USD
Laptop stand: Average price 50 USD
Laptop carrying bag: Average price 60 USD
Work-related books: 30 USD per month or 360 USD annually
USB-C Adapter for New Macbooks: Average price 80 USD
External monitor: Average price 500 USD
HDMI cable: Average price 15 USD
Webcam: Average price 75 USD
Ethernet connector: Average price 20 USD
Headphones: Average price 80 USD
Keyboard and mouse set: Average price 150 USD
IDE for developers: Average price 300 USD
For all new staff members, to request a new MacBook, Lenovo or other laptop, please use this form. We realize laptops are most vital company equipment to be successful at Mattermost. As such the below are just recommendations and not a hard ceiling. Please get what you need to do your best work.
Lenovo - Most of our customers are Windows-based and so we recommend Windows-based machines, such as the Lenovo X1 Carbon or similar for work machines.
Macbook 13”- For non-developers choosing Macs we recommend getting a MacBook Air 13-inch retina display with 256GB of storage and 8GB of memory or similar.
Macbook 15”- For developers choosing to use Macs, we recommend getting a MacBook Pro 15-inch retina with 512GB of storage and 32GB of memory or similar. As an example, other teams may not require 32GB memory or 512GB of storage.
PC - Any suitable laptop with comparable specifications and lower or similar cost to the recommended MacBook. Many of our engineers use Lenovo laptops from the Thinkpad X, T or P series. If in doubt, we recommend a Lenovo Thinkpad T series.
Developers who work on mobile need to be able to test Mattermost on iOS and Android devices. Mattermost will cover the cost of whichever type of device you don’t use as your existing personal device. As with our Ownership policy, the $1,000 threshold applies and the device will need to be returned to Mattermost if you leave the company.
Many staff members will use their company issued laptop until it breaks. That said, if your productivity is suffering, you can request a new laptop at any time. The average timeframe for equipment replacement is approximately three years. Laptops must be returned to the company or their drives wiped clean before they are disposed of.
Purchase as you need. We expect most items to have 18 to 24 month life and would expect additional purchases
All software should be provisioned through a corporate account. This helps mitigate multiple accounts for the same application.To see a software Mattermost currently subscribes to, join the Systems channel and click on “View Systems” in the header.
If there is a software you are looking to buy that Mattermost does not have a subscription to, discuss with your manager and then post in the Systems channel to discuss with procurement team.
Note that any software expensed that is not been vetted through Procurement will not be reimbursed. Should you have questions, reach out to the Purchases channel.
Mattermost will cover work-related travel expenses for approved business travel. You may extend a business trip for personal reasons, but you will only be expensed for meals and lodging that are part of the business-related portion of the trip. Use the same Expense Guidelines when spending on air, lodging and meals.
Spend company money like it’s your own. When traveling on behalf of Mattermost, average meal costs will vary by destination city and country. The two links below are helpful reference points for city and country averages. Note: 20% max is considered a gratuity for exceptional service. If helpful, the below links provide information regarding daily per diem guidance in the US as well as other countries.
As an example, daily per diems in the following locations are below:
San Francisco 70 USD
New York 70 USD
Austin 55 USD
London 75 USD
Toronto 50 USD
Berlin 45 USD
The following links provide further detail regarding location-specific per diems:
When dining with another staff member on one check, the senior most person is responsible for payment. In submission of your receipt, include the names of all staff members who attended in Expensify documentation.
Refer to our separate policy Mattermost Airfare and Traveling
Use your best judgement when assessing hotel costs and proximity to your workplace or event. Similar to booking airfare, book lodging in advance whenever possible and optimize for cost, convenience and safety of location. Due to potentially unforeseen circumstances causing a change in plans, it’s advised not to prepay in advance for your hotel accommodations
Please spend company money as its your own. As always, security and safety is important and paramount for our staff members.
Staff members may retain points earned for hotel stays. However, hotel reservations should optimize business needs and cost vs. points.
We will reimburse mileage according to local laws of the country your contract is legally signed. For example, a contract with Mattermost, Inc. would be subject to IRS mileage reimbursement at the US rate per mile. For approval, you must add a screenshot of a map to the expense in Expensify indicating the mileage.
Team events and meetups should be planned in advance with ample notice and approval from your direct MLT.
There will be times to celebrate with staff members, and we want you to. Please be sure to obtain approval from your Department Head by following the Manager Approval process.
Use your best judgment if a rental car is needed. It is recommended to use Uber, Lyft, Taxis, or other cost-effective budget services. In certain instances, it may not be economical to do so and a rental car is necessary. Mattermost does not have a corporate account with any rental car agency at this time. Please continue to follow the spend principle (spend company money like it is your own money).
The company will reimburse for the following expenses if you need it for work or use it mainly for business, and local law allows us to pay for it without incurring taxes.
Cell or mobile subscription: if you are using your phone primarily for business related matters, we will reimburse. Common positions or roles where mobile reimbursement may be needed include the following:
Customer-facing roles with high phone use: Account Executives, Customer Success Managers, Sales Leadership, Sales Engineering,
On-call roles: Staff rotating in and out of 24x7 escalation responsibilities where phone escalation is expected and common
If you are needing cell phone reimbursement and are outside of the common positions or departments approved, please follow Manager Approval process.
Flexible office space: If working from home is not practical, you may rent out a co-working space at the expense of the company. This can include non-traditional spaces that require a membership as long as you average ~3 working days per week at the space. Any agreement must be between the team member and the co-working space (i.e. Mattermost will not sign or appear on the agreement). All expenses must be submitted through Expensify. The Company will not be responsible for any expense that relates to office space subsequent to the termination of service between Mattermost and the staff member.
Flexible office spaces or hot desk will be reviewed based on average costs for the city and location. That said, we expect an office space to not exceed 600 USD per month. If you are requesting to be reimbursed on a space that exceeds 600 USD per month, the Manager Approval process should be followed.
Professional Development: Work-related online courses and professional development certifications, not included in career path training or training for specialty roles, e.g. Information Security. Mattermost staff members are allotted 500 USD per fiscal year to spend on one or multiple training courses. Manager Approval is required for reimbursement greater than 500 USD.
Home Internet: Mattermost will reimburse up to 50 USD per month that can be expensed for home internet. If you are submitting an expense other than USD, please use the Currency Exchange Rate Table to determine how much to expense each month. As always, expenses should be timely submitted and follow the How to use Expensify process.
Foreign Currency Reimbursement: From time to time, you may receive an unfavorable exchange rate between the date you made the expense and the date Mattermost reimburses you. If that happens, Mattermost will make you whole. To submit an foreign currency reimbursement claim, refer to How to use Expensify for steps to how to process a claim. For the least amount of monetary impact, follow the Company Guidelines including submitting your expense in the period incurred.
For anything requiring manager approval, please complete the following steps
Reach out to your manager/department head regarding the approval
Give the business reason need and (if applicable) date/s if approval relates to an event or conference
If the manager approves this as legitimate business need, the manager is required to contact Finance for spending approval at firstname.lastname@example.org
If/When approved, approval email will be sent to the staff member and Manager
Staff member must attach the approval to the Expensify expense report